It is Saturday April 29 we are a bit late but non the less, it means it is time for some product updates! Our team has been working hard to bring you the best possible experience. Here are the latest improvements. This week we were focused on giving our clients ability to customize chatbot conversation style.
Missed last week update? Checkout last week update here!
🤖🚀 Chatbot Customization for Multi-Brand Agencies!
We're excited to announce a game-changing update to our platform that will revolutionize the way multi-brand agencies use our chatbots. We understand that managing multiple brands can be challenging, and we're committed to making the process as seamless as possible for our clients. With this new update, we are offering more flexibility and efficiency to better serve your diverse and growing clientele.
Our latest update allows clients with multiple brands to assign a chatbot to a specific company and website, rather than being limited to the organization name and website they used when signing up. This means that your chatbot will be tailored to each individual company you work with, providing a more personalized and engaging experience for your visitors. No more one-size-fits-all chatbots - your multi-brand agency will now have chatbots that know which company they work for and can adapt accordingly.
🧠🎯 Reducing AI Hallucination and Boosting Chatbot Accuracy!
As part of our ongoing commitment to providing the best possible chatbot experience for our clients, we're continuously working on ways to reduce AI hallucination and improve overall accuracy. We know how important it is for your chatbot to respond correctly and adhere to the documentation provided by you, our valuable clients.
We're proud to announce that we have implemented a number of significant improvements to address this issue. These enhancements ensure that our chatbots remain focused on the information provided by clients and do not deviate from the intended context. As a result, you can now expect even more precise and reliable responses from your chatbot, further enhancing its ability to engage and assist your visitors.
With these updates, we're confident that our chatbots will continue to exceed expectations, providing you with the best possible solution for your multi-brand agency needs. Stay tuned for more exciting updates and improvements as we continue to innovate and grow!
📱🎉 Beta Testing for WhatsApp Integration Begins Today!
We are thrilled to announce the start of beta testing for our much-anticipated WhatsApp integration! This new feature will allow you to seamlessly connect your ResolveAI chatbot with your business WhatsApp account, enabling the chatbot to communicate with your clients directly through the platform.
If you're as excited as we are and want to be an early adopter, just send us an email expressing your interest in participating in the beta testing. We'll then send you an exclusive invitation to connect your chatbot to WhatsApp and experience this groundbreaking integration firsthand.
By participating in the beta testing, you'll have the unique opportunity to provide valuable feedback and help us refine the integration before its official release. We're eager to hear your thoughts and insights as we continue to enhance our platform and provide the best chatbot experience possible.
Don't miss out on this exciting opportunity to be at the forefront of chatbot innovation - join our beta testing for WhatsApp integration today!
🏗 Work in Progress
- Improve Onboarding experience
We are constantly striving to improve our clients' experience with our product. One of the key pieces of feedback we have received is that newly signed up clients can feel lost without proper guidance. While we currently provide step-by-step instructions in our blog, we recognize the need for a more intuitive and personalized approach.
We are excited to announce that we are currently working on an onboarding UI that will guide users through the creation of their first chatbot in a seamless and user-friendly manner. Our goal is to provide our users with a more intuitive and personalized experience, allowing them to get the most out of our product from the very beginning.
- Refine landing page
Our landing page needs some love we are working on an updated version with more use case examples and a better crisp look!
- Chatbot language
While ChatGPT can talk multiple languages, our clients ask to be able to lock a specific language for chatbot to communicate with. This becomes a common theme among our clients and we will soon fulfill their request with an ability to select Chatbot language feature.
- API access
Many clients reached out asking for API access to better integrate with their existing workflow using Zapier or Make. We listen to everyone and as a result putting this on a roadmap!
We hope you enjoy these updates and as always, please feel free to reach out to our support team with any questions or feedback.
Thank you for choosing ResolveAI!